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Winalam Privacy Policy

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At Winalam, your privacy is very important to us. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website, services, or make purchases from us. By accessing or using our website, you agree to the terms outlined below.

1. Information We Collect

When you interact with Winalam, we may collect the following information:

  • Personal Information: Name, email address, phone number, shipping address, and billing details.

  • Payment Information: UPI (processed securely through payment gateway).

  • Account Information: Login details if you create an account on our website.

  • Usage Data: Information about how you use our website, including IP address, browser type, and device information.

2. How We Use Your Information

We use the collected information to:

  • Process and deliver your orders.

  • Provide secure payment options and billing support.

  • Communicate updates, promotions, and order-related notifications.

  • Improve website functionality and customer experience.

  • Detect and prevent fraud, unauthorized transactions, or misuse of services.

3. Sharing of Information

We do not sell or rent your personal information to third parties.

Your data may be shared only with:

  • Trusted payment gateway partners to process transactions.

  • Courier and logistics partners for order delivery.

  • Legal authorities, if required by law or to protect our rights.

4. Data Security

All transactions are encrypted and processed securely through verified partners.

We implement strict security measures to safeguard your personal and payment information. However, no online transmission is 100% secure; hence, we cannot guarantee absolute security.

5. Cookies and Tracking

Winalam uses cookies and similar technologies to improve website performance, personalize your experience, and analyze browsing patterns.

You may disable cookies in your browser settings, but some website features may not function properly.

6. Your Rights

As a customer, you have the right to:

  • Access or update your personal details.

  • Request deletion of your personal data (subject to legal or transactional requirements).

  • Opt out of promotional emails by clicking the unsubscribe link.

7. Third-Party Links

Our website may contain links to third-party websites. Winalam is not responsible for the privacy practices or content of such external sites.

8. Changes to Privacy Policy

Winalam reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

9. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
contactwinalam@gmail.com

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